By Randy Parks
Kevin Hissong, on left, and Mark Sullivan are the owners of the new S&H Building Supply. (Photo by RANDY PARKS)
Some people say that when one door closes, another one opens. For Mark Sullivan and Kevin Hissong it wasn’t just a door that opened, but an entire building supply business.
When Don’s Windows, Doors and More closed their doors earlier this year, Sullivan and Hissong saw the need in the community for another building supply and opened S&H Building Supply on Jan. 24.
“I worked at Don’s for the past four years, the last two as manager, so it was a good fit,” Sullivan said.
Sullivan stated they carry a full line of supplies including windows, doors, roofing material, dimensional lumber, plywood, sheetrock, decking, fencing, pavers, tools, glues and hardware.
In the event that the materials someone needs are not on hand, S&H has a truck delivery every week.
S&H also offers free delivery, on-site visits and free estimates, and they are currently in the process of developing tool rentals.
Despite the economy and the time of year, Sullivan said they have had a tremendous response from the public. “I think our biggest asset is customer service,” Sullivan said. “People like to be greeted when they come though the door and we do that. A $5 ticket is as important to us as a $500 one.”
Sullivan added that the coffee is always on and there’s even dog biscuits for the pets.
As with many fledgling businesses, Sullivan, Hissong and their employees put everything they can back into it to make it a success. “Our goal is to employ three to five families,” Hissong said.
Sullivan and Hissong also try to help out the community as much as they can. They, along with others, help transport loads from Ontario to the Harney County Food Bank, support the local All-American Boxing Club and are a member of the Harney County Chamber of Commerce.
Plans are also under way to hold workshops, and a grand opening in the spring when the weather is a little more cooperative. “We’ll have vendors and reps here, products, giveaways and a barbecue,” Sullivan said.
S&H Building Supply is located at 302 South Broadway, and while it may seem a little way off the beaten path, Sullivan said people have no trouble finding them. “We’ve got new customers coming in every day and we’re always willing to sit down and visit with them about what they need,” Sullivan stated. “And our No. 1 priority is customer service.”
S&H is open Monday through Friday 7:30 a.m. to 5:15 p.m. and Saturday 8 a.m. to 4 p.m., and they can also be reached at 541-573-3900.